UX Research Assistant

Altriva Solutions is looking for a detail-oriented and curious UX Research Assistant to support our product and design team. The successful candidate will assist with user research, collecting feedback, analysing user behaviour, conducting usability testing, and preparing insights that help improve digital products and services.

Responsibilities

• Assist with user interviews, surveys, and usability testing.
• Collect, organise, and analyse user feedback.
• Identify common user needs, behaviours, and pain points.
• Prepare research summaries, reports, and presentations.
• Support the UX team in testing website and application features.
• Maintain accurate research records and documentation.
• Assist in developing questionnaires and research materials.
• Work with designers and product team members to communicate user insights.
• Support ongoing improvements to digital products based on research findings.

Requirements

• Diploma or Bachelor's degree in UX/UI Design, Psychology, Marketing, Information Technology, Business, or a related field.
• 0–2 years of relevant experience; fresh graduates with relevant qualifications are encouraged to apply.
• Basic understanding of UX research principles and methodologies.
• Experience with surveys, interviews, or usability testing is an advantage.
• Good written and spoken English.
• Ability to work in a hybrid environment.
• Applicants should be legally eligible to work in Sri Lanka.

• Strong research and analytical skills.
• Good written and verbal communication skills.
• Basic knowledge of UX research methods.
• Ability to conduct surveys and user interviews.
• Knowledge of Microsoft Office and Google Workspace.
• Ability to analyse and organise information.
• Strong attention to detail.
• Good problem-solving skills.
• Ability to work independently and as part of a team.

• Competitive monthly salary.
• Hybrid working arrangement.
• Professional development opportunities.
• Training and learning opportunities.
• Supportive and collaborative work environment.
• Career growth opportunities.
• Annual and casual leave according to company policy.